PR on a budget

Here are my 8 tips for getting PR on a budget

1. Get some good, interesting pictures
   Journalists love good, interesting photos always help you getting in the publication. Always supply hi-res, colour, pictures. But don't email then unless specifically asked, they'll jam up their email and you annoy the journalist.


2. Write a brief company history
   The journalist needs to know who you are and why you should have space in their publication. They need to look good to their editors, make sure you play to that by giving them something interesting


3. Read your relevant press
   Sounds obvious, but a little research into the right journalist will pay off


4. Contact the journalist
   Again obvious but make contact. Don't email, phone just before lunch is best. Most journalist don't do early mornings and after lunch is getting close to deadline you'll just annoy them.


5. Arrange a personal meeting
   If at all possible go and see the journalist. Take them for lunch, it'll give you a good chance to tell them all about your company. Plus they'll get to know you personally. When you meet them make sure you have things ready for them to take away a CD with your great hi-red pictures on, your company history, your latest press releases. Make it easy for them.


6. Follow it up
   After your meeting, write a personal note to thank them for their time. Don't just wade in with a release, see next point.


7. Only contact with relevant stories
   Journalists have their own interests, you'll know this you did your research (see point 3). So don't start sending them everything you produce, make sure you only send them relevant stories they are likely to want to run. And ensure your release has an image to go along with it, if requested. One way to get a picture over with out blocking up email is to send over a low-res version with the offer of the print quality one should they want it.


8. Always say thank you

Real customer service from IKEA

This weekend I had to buy a new bed. Best one I could find was Ikea in Leeds. I like Ikea it's cheap yes but the quality is pretty good. I had a budget and their designs fitted it.

So off I went to Ikea to get my bed. Browsing the shop as always was easy and enjoyable. I ordered the bed and mattress very easily. Picked up the flat pack sections for the bed and paid. To get my mattress I had to go round to the collection centre. This looked pretty easy. Ikea had already got my money and I was confident that they wouldn't let me down when I picked up my mattress.

God I was wrong.

When I arrived the queue was massive, some people had been waiting for over 3/4 of and hour and were getting very irate.

But the was one beacon in all this. The smiling and very over worked lady handling all these angry and tired customers. As I stood there waiting in the queue she smiled and acknowledged each and every customer even speaking to the queue to apologise for the wait they were experiencing. The guy in front to me had been waiting for 40 minutes and when he got to the front he said he wanted to complain, rather than giving this man the usual response the lady I now know as Denise said "Certainly, just fill in this form and the customer service people will see to your complaint, I'm so sorry for the delay, I'll just have a quick check to see if your parcels are here." This instantly calmed the man who didn't bother to fill in the form. At one point Denise called for help from the front house staff at Ikea and was told they couldn't spare anyone.

This was a big mistake in the long run for Ikea. The customers who had a happy warm feeling about their new piece of furniture were now only remembering the bad and boring experience they were now having. This was the experience that they would remember. I'm sure the marketing and PR team fro Ikea would be fuming.

Denise even helped a man who's baby needed changing because the nappy dispenser in the toilets was broken. She then made sure she spoke to the mother of the baby to ensure that they were all ok.

I'll be writing to Ikea to let them know about the hard work Denise did. I hope they take note and advance her to head of customer service were she clearly needs to be.

Public Relations and SEO

Over on Aaron Walls blog he gives a fantastic blog about how PR is the way to go with SEO, Blogging and business in General.

We use PR as a main tool for spreading the word about the company. without it we wouldn't be as well known as we are. It's pretty cheap too if done correctly. Don't be scared of PR use it well.

Great tips for improving media coverage

Here are some great tips for improving your media coverage.

In my Direct Marketing background I never really trusted PR. I've since learned that you have to be very trusting with it and take your time. essentially the coverage is free and if it helps to spread your message and deliver that kind of return it's got be a good thing.

Take the tips and use them wisely, it pays off.

Still searching for a PR Executive

The hunt for a PR Executive still goes on. The position is for Applied Language Solutions a translation and interpreting company. We've recently been on Dragon's Den are featured regularly in both National and local press and have 8 offices around the world.

Our customers are some of the biggest organisations in the world: Google, Yahoo!, United Nations, Robbie Williams, NHS trusts, HSBC.

The job is based in the Huddersfield office and the perks are fantastic, where else would you get all this:

• Free lunches
• Free Fruit
• Free MP3 Player
• Free 20 minute Massage ever 2 weeks
• Free Laptop
• Free Broadband at home
• Your birthday off each year
• A Duvet Day to take when you like

Plus you'll be working for me and I'm not that scary look.

Come on please apply! Email me rmichie@appliedlanguage.com or richard.michie@gmail.com with your CV and expected salary.

Only the best and brightest should apply.

Hiring a PR Executive in Huddersfield

My PR Executive Stacey, is sadly leaving us for pastures new. I really don't want her to leave but hey, that's life.

Problem is I now need to replace her. This is my blog so it's as good a place as any.

Here's the job description, let me know if your interested or pass it to a friend. The job's in Huddersfield, UK.

About Applied Language
A career handing Applied Language’s PR is not for the faint hearted. You’ll need to hit the ground running, be able to think on your feet and act very quickly. The job is very varied and changes hour to hour. You will need to continue to build on our already strong relationship with both local and national press, radio and TV.

On top of that you’ll need to be very well organised as well as creative. To get this job you’ll also need to demonstrate that you can build great long term relationships with the media and be able to keep lots of plates spinning all at once.

We’re looking for a very special person!

Role
Your role is to develop the PR presence of Applied Language

This will include:
· Liaison with both Trade and news press representatives.
· Writing Press Releases
· Co-ordinating events
· Case Studies
· Handling on-line PR activity, including posting on forums and other social media.
· Writing and proofreading copy for the website and printed publications
· Research for articles and information for the website
· Working with the international offices to co-ordinate Marketing and PR activity
· Keeping accurate records of PR Activity

Essential Requirements
Degree in marketing and PR
Experience in using PR Planner
Experience of putting together press releases
Strong English language skills
Good IT Skills
Knowledge of Internet and marketing techniques

How to get coverage in Newspapers

Getting coverage in Newspapers can seem really daunting. When I joined my present company, Applied Language, I had no experience of speaking to journalist or PR. Now we get lots of coverage in our local titles.

How did we do this?

It's pretty easy really but you'll need to do a bit of leg work. The fist thing to do is identify the journalists and get to know what they write about. Buy the papers and read the sections and articles which are based around where you want to be.

Once you know the journalists you need to speak to you'll need to get all information together.

Journalists are very busy and you need to sell your company or organisation. The best way to sell anything is to make it as easy as possible for your customers (reporters) to buy you. To do this you'll need to assemble a press pack. This is less daunting than it sounds, here's a quick check list:

• Brief history about your company/organisation
• Biographies of the most important staff
• Current Press Releases
• Any pictures you have

It's best to put all these on a CD and have hard copies, at least of the articles.

Once you have all this, the next step is to call the journalists and introduce yourself. Give them a brief over view of why you're interesting. Once you have their interest arrange to go and see them at a convenient place and time for them, remember make their job easy.

Once you've met and got your enthusiasm over you'll have an advantage over all the other people who will just email press releases with no prior connection. When yours turn up the journalist will recognise them and you're far more likely to feature in the paper.

The last rule is to be polite, never be too pushy but be persistent. And always remember to thank the journalist after the article has been printed.

The art of PR without PR

Chris Anderson as ever gives good blog, with deep and meaningful insight (I wish I could too)

This time on the long tail of PR.

If you haven't read "Long Tail" what have you been doing, buy it now and realise the way forward, yes it is that good!

Social media 101, how to actually do it

Just checked back and found this useful how to guide for Social Media Press Releses.

No excuse now!

Social Media and Press Releases, How it all works

I'm still getting to grips with PR in general. It's not my bag, that's why I have a PR Executive now. And very good she is too.

I keep reading about social media: Digg, Delicious etc. And I've tried to use it, but struggled. There's no definitive way to handle it and it all seems to vague to me.

I know I should be doing this, but it seems a lot of effort for not much return. I just found this blog by Brian Solis which helps to explain it a lot better. I'll give it a go and see if it helps me. I think you shold too.

Good luck.